Privacy Policy

This policy explains how TerraForce F&B Agency handles information from visitors and prospective clients who use terraforce.sa and its contact forms.

Last updated: 11 October 2026

1. Who is responsible?

TerraForce F&B Agency operates from Riyadh, Saudi Arabia. For privacy questions or requests, email info@terraforce.sa or call +966 50 143 7992.

2. What information do we collect?

• Information you choose to send through a contact form, such as your name, contact details, enquiry topic and project information.
• Technical information needed to operate and protect the site, such as IP address, browser type, error logs and essential cookies.
• Aggregated usage information from optional measurement tools if enabled and accepted, such as pages viewed and how visitors reached the site. Please do not submit sensitive information through the forms.

3. How do we use it?

We use enquiries to reply, understand your project, prepare a proposal or arrange a consultation when requested. Technical data supports site operation, security and troubleshooting. We do not use your details for marketing messages unless we have an appropriate permission or another lawful basis.

4. Legal basis and required fields

We process enquiries to take steps you request before a possible agreement or, where applicable, with your consent. We process operational data for permitted legitimate interests and legal obligations. Required contact fields let us respond; withholding optional project details may limit the accuracy of our reply.

5. Sharing and international processing

Authorized staff and service providers for hosting, email, forms and measurement may access information only as needed to deliver those services. We do not sell contact data. Some providers may use infrastructure outside Saudi Arabia; where cross-border transfer or disclosure occurs, we address the applicable legal requirements and safeguards.

6. Cookies and analytics

The site may use essential cookies for operation and security. If Google Analytics is enabled, its optional measurement tools load after you choose to accept them in the consent interface. You can reject them or change your choice later. Google may receive technical usage information when analytics is accepted; see Google’s privacy policy.

7. Retention and security

We keep enquiries while needed to respond and follow up, then delete or de-identify them when that need ends, unless a contract or legal obligation requires longer retention. We review that need periodically. We use reasonable technical and organizational measures to protect information, although no electronic transmission can be guaranteed completely secure.

8. Your rights

Subject to applicable law, you may ask to know about or access your personal data, obtain a copy, correct inaccurate information, request destruction where permitted, and withdraw consent for processing based on it without affecting earlier lawful processing. Write to info@terraforce.sa. We may verify your identity and will respond within applicable legal periods. You may complain to the competent Saudi personal data protection authority if your request is not appropriately resolved.

9. External links and updates

External sites have their own privacy practices. We will update this page if our collection or use changes and will show the latest update date above.

For enquiries about a service or project, use our Contact page.